Bollingmores Accident Assistance is free and available 24 hours a day if
you have an accident.
Call Bollingmores first on 0333 400 8180 regardless of whose fault it
was. Because we know your vehicle, we can do something no insurer can,
guarantee the highest quality repair to manufacturer standards and manage
the entire insurance claim process for you.
No hassle, no claims forms and no extra cost!
Shouldn't I call my insurer first?
No. Most UK insurers want to repair your vehicle as cheaply as possible,
so they send you to a repair centre that suits them more than you. These
are referred to as their Nominated / Approved / Recommended repairer.
But these bodyshop’s wont know you or your vehicle; they may not even
operate to the latest manufacturer repair standards as we do, or have the
latest equipment or technical knowledge.
They even avoid using genuine parts – and that can harm your vehicle’s
safety and resale value.
It’s your right to choose who repairs your vehicle, no one else’s.
When you call Bollingmores Accident Assistance, our dedicated team will
do all the running around for you to minimise the impact this has on your
day to day life.
We will ensure that your vehicle repairs comply to manufacturer repair
standards and only use vehicle manufacturer genuine parts, keeping
your vehicle 100% original, 100% safe.
Frequently asked questions
Do I need to report the claim to my insurer if you are dealing with my
We would always recommend that you call Bollingmores Accident Assistance
first, if your insurers need to be notified, we will liaise with your
insurer on your behalf.
Is there a cost for the service?
No. This is a free service to all Bollingmores customers. There's no
catch, we simply manage the claim on your behalf regardless if you claim on
your own insurance or someone else’s.
What information do you require from me in order to manage the
When you call us, we will fill in a claims form over the telephone. If
you are missing some details, we will investigate on your behalf. It’s very
If I call Bollingmores first, will it increase my next insurance
Definitely not. If you were not at fault, the other party’s insurer pays
for your claim. If the accident was your fault any increase in your next
premium should be no more than if the insurers bodyshop carried out the
Why do Bollingmores offer this service?
Bollingmores want to help customers at a time of stress and
inconvenience. We also have a duty of care to ensure that customers
vehicles are repaired to the highest standard.
I’m a Bollingmores used vehicle owner can I use this service?
Yes. This service is available to all customers of Bollingmores,
regardless of their vehicle’s age. It is also available to anyone who
drives your vehicle providing they are insured.
Can you help for all accidents, even a small dent?
Yes. Even the smallest scrapes. For any accident, no matter how small,
you should always call Bollingmores first.